On 25th January, the Consumer Council lodged a complaint with the Consumer Ombudsman against iTunes Music Store Norge for breach of fundamental consumer rights.
Among other things, the decision clearly states that the terms of agreement demanded by iTunes are unreasonable with respect to Section 9a of the Norwegian Marketing Control Act. Moreover, it is unreasonable that the agreement the consumer must give consent to is regulated by English law. That iTunes disclaims all liability for possible damage the software may cause and that it may alter the rights to the music, are also considered unreasonable. iTunes must now alter their terms and conditions to comply with Norwegian law by the 21.of June.
Posted by: John
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